Perfect Fit Pilates USA
Privacy Policy
Effective November 9, 2026
Perfect Fit Pilates USA ("Perfect Fit," "we," "us") runs Pilates studios in Napa, California and Reno, Nevada, and the website perfectfitpilatesusa.com. This policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
- Information you give us: your first and last name, email address, phone number and preferred studio when you fill out a form on our website, sign up for a free first class, or contact us.
- Booking and account information: when you book or buy through our scheduling system (Mindbody), we receive your bookings, purchases, waiver and any details you add to your account. Payment card details are handled by Mindbody and its payment processors; we do not store full card numbers.
- Website information: our website may store small amounts of information in your browser (for example, that you already filled out our signup form, so we don't ask again). Our website host may keep standard server logs such as IP address and browser type.
How we use your information
- To book your classes and sessions, and to contact you about your account, bookings, schedule changes and cancellations
- To follow up after you request a free first class
- To send you emails about news, classes and offers. You can unsubscribe at any time
- To send promotional text messages, only if you opted in to them
- To run and improve our studios and website, and to meet legal obligations
Text messages
If you check the optional box to receive promotional texts, we may send you up to 4 marketing messages a month. Consent is not required to book or buy. Reply STOP to opt out or HELP for help. Message and data rates may apply.
We may also call or text you about your own account and bookings, such as reminders and schedule changes.
We do not sell, rent or share your mobile number or text-message consent with third parties or affiliates for their own marketing. Text messaging opt-in data and consent are not shared with any third party, except the service providers that send our messages for us.
Every marketing email includes an unsubscribe link. Unsubscribing from marketing emails does not stop messages about your bookings or account.
Who we share information with
We do not sell your personal information. We share it only with service providers that help us run the business, and only as needed for that work:
- Mindbody: class scheduling, bookings, client accounts and payments
- Mailchimp (Intuit): email and text-message marketing
- Our website host and the tools that run perfectfitpilatesusa.com
We may also disclose information if required by law, or to protect the safety of our clients, staff or studios.
Your choices and rights
- Unsubscribe from marketing emails with the link in any email
- Reply STOP to any promotional text
- Ask us to see, correct or delete the personal information we hold about you by contacting us below. We may need to keep some records, such as purchase history and signed waivers, where the law requires it
- Nevada residents: we do not sell personal information. You may still send us a request to opt out of any future sale at the email below
- California residents: you may ask what personal information we have shared with third parties for their direct marketing. We do not share it for that purpose
Children
Our website and services are meant for adults. We do not knowingly collect information online from children under 13. Clients under 18 need a parent or guardian to sign up and sign the waiver.
Security and how long we keep information
We use reasonable safeguards to protect your information, and we rely on reputable providers for scheduling, payments and email. No system is completely secure. We keep information while you are a client and as long as needed for the purposes above or as required by law.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact us
Perfect Fit Pilates USA
- Napa studio: 2475 Solano Avenue, Napa, CA 94558
- Reno studio: 115 Edgewater Parkway, Reno, NV 89519
- Email: barbie@perfectfitpilatesusa.com